Chicago Title Insurance Company
Chicago Title Insurance Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 12 customer reviews shows consumers are mostly dissatisfied; Chicago Title Insurance Company reviews note high price levels and repeated requests for solutions over refunds and customer service issues.
Key Takeaways for Future Customers
- Expect to research Chicago Title customer complaints and consider alternatives before hiring.
- Be prepared to escalate issues about refunds, cancellations, or escrow handling if needed.
Negative Feedback / Risk Areas
- Frequent reports of errors in title searches, missed surveys, and failure to protect clear title.
- Poor escrow handling with wire instruction disputes and alleged withheld funds.
- Slow or unresponsive customer service and unresolved refund claims.
Positive Feedback
Some individual staff interactions were noted as pleasant; a few reviewers found limited procedural help. Try is listed as a pro by reviewers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 12 customer reviews shows consumers are mostly dissatisfied; Chicago Title Insurance Company reviews note high price levels and repeated requests for solutions over refunds and customer service issues.
Key Takeaways for Future Customers
- Expect to research Chicago Title customer complaints and consider alternatives before hiring.
- Be prepared to escalate issues about refunds, cancellations, or escrow handling if needed.
Negative Feedback / Risk Areas
- Frequent reports of errors in title searches, missed surveys, and failure to protect clear title.
- Poor escrow handling with wire instruction disputes and alleged withheld funds.
- Slow or unresponsive customer service and unresolved refund claims.
Positive Feedback
Some individual staff interactions were noted as pleasant; a few reviewers found limited procedural help. Try is listed as a pro by reviewers.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irvine, Scotland
Claim department
- Formal title insurance claim for fraudulent loan and wrongful foreclosure.
- Iraj ghanavati is deceased; funds disbursed to brother without authority.
Claims Department
Chicago Title Insurance Company
601 Riverside Avenue
Jacksonville, FL 32204
Formal Title Insurance Claim Fraudulent Loan and Wrongful Foreclosure
Property: 9810 W. Portola Dr., Beverly Hills, CA 90210
APN: 4383-00*-***
Title Order #: 11221****-JN
Escrow #: 22-41****
Loan #: 67820
To Whom It May Concern:
I am filing a formal claim under the title insurance policy issued in connection with the construction loan and foreclosure involving the property located at 9810 W.
Portola Dr., Beverly Hills, CA 90210.
On May 5th, 2023 my father, Iraj ghanavati passed away. Despite his death, the insured lender, Center Street Lending, disbursed millions of dollars in construction loan funds to my brother, Bahram Ghanavati, who had no legal authority over the estate.
The loan and deed of trust were fraudulent and void from inception.
Your company acted as the title insurer for this transaction and failed to protect against clear defects in title. Specifically:1.The property owner, Iraj Ghanavati, was deceased at the time of the loan.2.No probate had been opened, and no lawful authority existed to encumber the property.3.Loan disbursements were made without proper receipts or inspections.4.Funds continued to be disbursed after the City of Beverly Hills denied construction permits, in reckless disregard of standard lending practices.
By insuring this defective loan, your company enabled a wrongful foreclosure that deprived the estate and its heirs of valuable Beverly Hills real estate and millions of dollars in equity.
DEMAND
I hereby demand that Chicago Title Insurance Company:1.Acknowledge coverage under the title insurance policy.2.Take immediate action to cancel the fraudulent Deed of Trust and Trustees Deed Upon Sale.3.Restore clear title to the estate/heirs of Iraj Ghanavati (me).4.Provide compensation for the damages sustained by the estate.5.Disclose the complete policy, endorsements, and underwriting file for this transaction
NOTICE OF LEGAL ACTION
If this claim is not honored, I will pursue litigation in Los Angeles County Superior Court against Chicago Title, Center Street Lending, and all responsible parties for Quiet Title, Wrongful Foreclosure, Fraud, Negligence, and Punitive Damages.
Please provide written acknowledgment of this claim within 30 days of receipt.
Sincerely,
Bita Ghanavati
- Not responsible at all
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLIES, THEFT AND VIOLATION OF TERMS AND CONDITIONS
- Escrow moved to Stacey Heintz without consent; irregular receipts and delayed funds; lien by Im In Mudd LLC ruled wrongful; buyers backed out.
I won a wrongful lien judgement but have been forced into poverty and homelessness while Chicago Title assumes no accountability for their escrow agent’s actions
Earnest money receipts were irregular (a certified copy issued same day instead of the original), and she admitted on recording she was waiting for Brendan to bring funds 11 days later when those funds should have already been in escrow.
Instead of staying neutral, Stacey gave legal advice against me, claimed I was in breach when buyers had already backed out, and withheld funds I was entitled to. Documents were re-dated, signatures inconsistent, misspelled names, and duplicate DocuSign IDs all red flags of tampering. Chicago Title even issued false settlement statements showing closing date changed, assignment fees and refunds being paid, despite the fact that no sale ever transpired because there was NO BUYER.
In 2022, I discovered Im In Mudd LLC (connected to Fidelity faculty member Chris Eymann) had filed a wrongful lien against my property. I fought it in court, and in CV2022-01**** I won the lien was declared wrongful.
Stacey herself admitted on recording that the end buyer had backed out, contradicting her earlier claims that I was in breach. She also redacted/voided closing docs months after the breaches and secretly discussed me with buyers and my mother in violation of escrow neutrality.
The result: foreclosure threats, financial devastation, destroyed credit, homelessness, and years of trauma for me and my son.
A court already ruled the lien wrongful, yet Chicago Title and Fidelity National continue to deny accountability. They enabled document manipulation, intimidation, and retaliation while protecting investors instead of upholding escrow law.
- Redacted and voided contacts
- Hides documents
- Practices law without a law degree
Preferred solution: Justice
User's recommendation: Run...Beware unless you want to become homeless
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer relationship
- They called for building searches but found no customer service number.
- Tech line existed; the rep was rude and could not provide a Monday contact.
I called there this evening to see if they could do some searches on my buildings plus a few I was buying. It's late night.
They have no customer service number but a tech number. I called it. The guy was the rudest guy I ever dealt with. All I wanted was a contact number to call Monday which they don't have on their site.
They are the worst. Look at their BBB complaints. I wish I went there before I even called them.
CHICAGO TITLE.. YOU SUCK.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Geneva, Illinois
No attention to details
- Title docs had an incorrect address and emailing issues.
- Needed multiple contacts with Chicago Title to drop endorsements not required by my lender.
Asked to review title docs with in correct address. Continued issues only with Chicago title correctly emailing material to my email address. Had to make multiple contacts to get them to drop endorsements not required by my lender.
- Try
- No attention to detail
Preferred solution: Apology
User's recommendation: not a firm you should trust with details and your money
No guidelines and lack of integrity.
- Chicago Title did not provide an updated payoff and labeled it an estimate.
- They lied about it when confronted, and I won't use them again.
Chicago title failed to get an updated payoff after receiving the initial request for payoff that was noted in bold as only an estimate. but really told me how poorly the are run is the fact that they lied about it when confronted. i will never let them handle a transaction again.
- Poor customer service and quality
Preferred solution: Price reduction
Thousand Oaks, California
Garbage
- Surveys showed the fence encroached 1.26 feet on her property.
- Chicago Title denied defense and offered only a $5000 payout amid a neighbor lawsuit.
While the individuals at this office are not directly responsible for my issue, I did go through this office.
Roughly 8 months ago my neighbor informed me that the fence that existed for 20+ years between my property (living two years here) and her property was in fact fully on her property, and demanded that we remove the fence. We both had surveys performed (at roughly $2600), which did in fact prove the fence was 1.26 feet on her property.
She demanded we remove it.
We entered discussion with her about repairing the fence as well as other discussions. At that time, I reached out to Chicago Title to have them help defend us in the dispute since they guarantee and insure that the property we are buying is in fact ours. They used a clause in the title agreement that states they can essentially decide they don’t want to help and pay out what they feel is appropriate. Well, of course they would chose that.
Fast forward 8 months, and we are now being sued by our neighbor for trespassing and a handful of other legal things her lawyer has thrown together.
We have an attorney and will certain win, however, Chicago Title AGAIN denied any help whatsoever and told us to use the $5000.00 payment they initially sent to cover everything.
1.
At $400 an hour and a $5000 retainer, And a $100,000 price tag on litigation and response, I’d say Chicago Title got off easy.
2. To move the fence they guaranteed with in the appropriate place will cost a minimum of $4000.
3. We have 1k to defend ourselves for “willful trespass,” when Chicago Title is actually responsible since the insure that the property you are buying is actually legally sellable.
In reality, 120 sq. feet was not legally sellable, and therefor they have a responsibility to work out with or defend us against the suit.
No wonder two of the attorneys we spoke with say they ALWAYS tell individuals to not use Chicago Title as their title company.
Customer service phone number
when someone googles your company you guys need to provide more accurate information
Preferred solution: please provide a valid phone number
Phoenix, Arizona
Terrible/Worst experience ever in a closing of a note.
- Trying to obtain a secondary note on a home.
- Important paperwork was incorrect before and after signing, and the rep had no time for other customers.
Over the past week: Was obtaining a secondary note on home. Very important paper work was incorrect prior and after signing x3.
It was ridiculous and the lack of caring by the Chicago Title Representative who was assisting us with the closing made us feel terrible. When asked to clarify she said she didnt have time she had other customers.
WOW, what are/were we then. Terrible public relations!!!
- Lack of importance
They don't care if the title is clean
- A 1997 survey wasn't filed, creating a disputed title.
- We spent years and over $15k on lawyers.
- Title insurer paid $7,300 and denied liability.
In 1997 a survey was done and submitted to Title company. It appears they failed to file the survey and that led to a dirty title where two adjoining land owners owned the same strip of land.
We purchased one of the properties with Title insurance assurance that we owned the property only to find out the title was dirty and unresolved. We spent almost 2 years and over $15,000 in attorney fees to fix the titles. Title company gave us $7300 as compensation. They said it was not their job to fix the titles and were not responsible for attorney fees.
So basically the title insurance was worthless. They caused the mess but refuse to clean up the mess. I feel Title company has no honor, no ethics.
Ticor Title, Chicago Title, are both under the Fidelity Title umbrella. How can our government let them operate this way?
- Refuse to fix the title
Preferred solution: Full refund
Do not trust this company!
- Lien not disclosed on home.
- Facing $45,000 suit from the prior owner and builder.
- Title insurer not taking responsibility; closing rep blamed.
They failed to disclose a lien on a home that I purchased. I am now being sued for upwards of $45,000 in outstanding debt by the previous owner and builder.
Chicago title insurance is taking no responsibility, although that is precisely what they are hired to do.
Now they are trying to blame their representative who attended the closing by saying she wasn’t a representative. Bottom line - don’t use them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Need to stay away from this title company
- A wire of $39,507.47 was sent on closing day per instructions.
- Wire instructions were not sent by Chicago Title; sale lost and issue unresolved.
I was in the process of buying land located at 8402 San Fidel Way near Fair Oaks Ranch. The owner of the land decided to use Chicago Title Company for the closing of the property.
We received an email from Val Juve, vice president of the 755 E. Mulberry Ave. location in regards to a wire transfer that needed to take place. I was told that they only do wire transfers and that wire instructions would be sent through email.
On July 30, 2018 an email was received from Val Juve containing the wire instructions.
On the day of the closing, August 1, 2018, I wired $39,507.47 from my bank, RBFCU to Bank of America as instructed. Come August 2, 2018, I received an email from Val asking where the money was since they never received the wire transfer. I told him that the transfer was completed August 1, 2018 prior to the closing taking place. I sent him the receipt of the wire transfer to his email as proof that it was completed.
He failed to complete his due diligence prior to the the closing date and the day of the closing. The email that was received came from his email address val.juve@***.com. I didn't think twice in questioning the email since we had already been corresponding back and forth through email. Anyway, come to find out from Val, the wire instructions I received were not sent by them, Chicago Title, and that he didn't know where those instructions came from.
The wire instructions were sent from his email address however, he refused to believe that. I immediately called my bank, RBFCU and requested a wire recall to be issued. My bank, RBFCU did all the required paperwork to get the wire transfer recalled from Bank of America. I now have an attorney since Chicago Title is not wanting to take full responsibility for this fraudulent issue!
The vice president, Val, again, should have done his due diligence by following up to make sure we received the correct wire instructions and that we fully understood them. That was never done! After all this happened, he said that the email should have come from a secured third party email, which was not relayed to us prior to closing. He should have mentioned either over the phone or over email what email address the instructions should be coming from since it wasn't coming from one of their emails.
I never received it.
As of today, the matter is still unresolved by Chicago Titles attorney or Bank of America.
As I’m writing this report, I had already lost the sale and all other monies associated with the sale. I believe Chicago Title has not protected me and has failed to resolve this issue in a timely manner.
Chicago, Illinois
Don't waste your money with the Chicago Mob Title Insurance Co.
- Frontage was misdescribed; the building sits on land not on any deed.
- A title search would have caught the deed error; title insurance is a waste.
We purchased a property and had it surveyed after purchasing. It was then discovered that the lot was described incorrectly (over 60' of frontage was not included) and the building was located on the property that is not on either our deed or our neighbors deed.
If this company had done a title search they would have realized that the deed was in error.
There were multiple descriptions for this property and this was only discovered because we did the research after the survey was completed.
While the investigator, Pat Ezell, was pleasant this is of no help when they decide that they are happy to collect the premium and include every possible exception so that they are never responsible.
In summary, title insurance from this company is a total waste of money. We should have realized it as soon as we saw "Chicago" in the title of the company.
Preferred solution: Let the company propose a solution
Chicago Title Insurance Company
- Refund requested: $51.99; not yet received.
- Chicago Title issued $29.60; incorrect.
- 5 days calc (1/31-2/4/18) equals $36.99; add $15 equals $51.99.
To whom it may concern,
Chicago Title Office: 916.897.5160 Direct: 916.897.5166
Fax: 916.478.2530
9267 Laguna Springs Drive, Suite 130 Elk Grove, CA 95758
My ESCROW NO. FSJP-312180****-LX
Name: Aaron
DATE: 2/5/2018
Request a refunded $51.99
My contact: dmkwok@***.com
Until now, I still not received the correct amount.
Determine the number of days, excluding the sale date, during which the seller owned the home during the property tax year.
The total refund check we are expecting is
$36.99+$15=$51.99
The Chicago Title Company in Sacramento sent me a refund check $29.60.
However, the amount is still incorrect.
From the Final Borrower's Statement
The correct refund calculation should be
(1/31/18 to 2/4/18) Total is 5 days
$1331.95/180 ×5 days=$36.99
However,
Chicago Title only use 4 days to calculate
The file recorded and disbursed on 2/5/18, which originally there was an error in the tax proration which we refunded back to buyer of $29.60.
Also, we did the title notary and recording service outside by ourselves in law office and have a proof without using Chicago any title's service in San Francisco.
However, they also charged additional $15 for Title Notary.
Chicago Title only said without proof: As for the $15 notary. That is an actual charge for Certification of Trust which Priti Parikh notarized who is at Chicago Title in San Francisco, If this was a mobile notary the charge would have been at least $100.
The total refund check we are expecting is
$36.99+$15=$51.99
- Chicago title company
Preferred solution: Let the company propose a solution
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Surveyors Review
- Chicago Title is the worst and most incapable title company.
- From revision to revision there is little consistency; First American Title is suggested.
Having worked on Land Title Surveys for over 30 years, Chicago Title is by far the worst and most incapable title company in the business. From one revision to another there is very little consistency or completeness from this company.
Would suggest all consumers to use First American Title Company. Simply the best.
Chicago title used to be very good before the crash of 07' but it seems the let go all their experienced people in favor of less qualified reviewers for much less money. As they are largest title company in the business the can afford to shrug off any complaints.
I will be selling my house. Chicago Title in Dallas will handle the sale and title transfer.
Does the $ wire transfer occur while I'm in the Title company's office.
Reviews scare me. Renee
Total mess up
- 2006: Earnest Money $1000; Chicago Title kept funds; closing stalled.
- Funds are in Unclaimed Property under his name.
In December 2006, my late husband and I made an offer on a property with a $1000 Earnest Money held in Escrow by Chicago Title Co. At the time of closing they did not have the documents ready and refused to extend the closing.
They then allowed another buyer to "slide in" since we were outside the window. They kept our Earnest Money and sent us a letter that they did not want to do business with us... even though we had closed many properties with them prior to this.
Since then my husband and I divorced, I was awarded the property, the business and all the debt and my ex passed away... now *our* money is sitting in Unclaimed Property exclusively under *his* name and I can't claim it because of the divorce which happened 5 years after the original transaction.
Preferred solution: amend the escheat to include my name
Chicago Title Company - do not trust them.
I will never do business with Chicago Title Company at the San Jose Location and will never recommend Donna Ziakas. They only care about the bottom line and did not do their job in making sure the title was clear to transfer.
We would have lost our house. They were not responsive when we need help. It was clear to us that they did not do their end of the job to make sure all the docs are in order. After a long day of pushing and working with the seller to what they needed to close my loan.
I will never work with Donna Ziakas at Chicago Title Company.
Preferred solution: Let the company propose a solution
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This is a third party consumer site. This is not the channel to address a legal matter with a company.
You need to either send a registered letter, signature required, to the head of their legal department or one via a courier service. You better also have the paperwork for the legal recourse you have initiated against your brother.